Frequently Asked Questions

Question

Answer

Where are you located?

We are located off of Hwy 46 W, 3.5 miles West of 281 North and the HEB.  We are on the left hand side of the road if you are traveling West.  It is the Headquarters Ranch property.  (White pipe fencing)

Where do dogs sleep?

Dogs sleep indoors in the bunkhouse. They are given “pet cots” to sleep on. 

Have you ever had any dogs run away?

No. In fact no dog has even tried.

What happens if dogs get into a fight? What if my dog doesn’t get along with the other dogs?

We try our doggone best to screen for well socialized, friendly dogs. Should a dog exhibit improper behavior of any kind, it will be separated from the other dogs and placed in a run for the duration of the stay. This is not negotiable - dog safety is our foremost concern.

Do you charge to give my dog medication?

No.

How close is the nearest veterinarian?

About 3 miles away.

Why is it better for my dog to be neutered before visiting RRPR?

Intact males unfortunately exhibit characteristics such as humping, urinating on everything in sight and they consistently seem to invite aggression from other dogs. An intact male can make a group of docile dogs become a group of problem dogs, and we choose to accommodate this dynamic by controlling their playtime environment. 

How can I pay?

Check, cash or credit card.

Do you have a separate area for small dogs?

The small dogs have separate play areas; however, they are kenneled in the same runs.  Upon request other arrangements can be made.

What are your hours to pick up / drop off my dog?

Hours of operation are 7:30 AM – 5:30 PM.  Arrangements can be made to pick up or drop off between the hours of 7 AM and 6 PM.  Extended drop off and pick up times do require prior notice and a fee of $25.00 will be charged.  Because any pick up / drop off is disruptive, please let us know your approximate timing so we can have your dog ready or make the introduction area available.

How are new dogs introduced to the other dogs?

New dogs are never “tossed into the fray.” We keep new dogs in the introduction area where other dogs can sniff them and get to know them (and vice/versa) before they are eased into the yard.

Can I send food that needs refrigeration?

Yes… we have both a refrigerator and freezer available just for dogs.

Will you put a picture of my dog on your website?

Yes, providing Mr. Camera isn’t in a snit.

Can you take dogs that are blind/deaf/old or puppies?

Yes, with the waiver found in the standard agreement.

Can you take unspayed female dogs?

Yes.  However, we cannot accept intact female dogs while they are in season/heat.  This would cause undue stress to all male dogs that are being boarded at that time.  See page on Spayed or Neutered.

What is the feeding procedure/ do dogs fight over food?

All dogs are fed Diamond Lamb & Rice pet food, unless you provide a specific diet for your pet.  They are fed twice daily in their own kennel.  (Dogs from the same family can be separated during feeding if specified.)

Do you take the dogs for walks?

No need. All dogs play in playgroup for approximately 4 – 5 hours per day.

Do I need to send my dog's bowl/ crate/ leash/ bed/ personal TV?

No - All we need is the dog.  You may bring their food, toys, etc; however, please label all items and understand that you are leaving them at your own risk. 

Is your facility fenced?

Sorry, but we really do get asked this… Yes!